3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. Please select the position you are interested in to review the job overview and requirements, then click to apply.

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Are you a strategic leader driven by your values, and looking for an opportunity to have a significant impact on youth services systems of care in the Bay Area?

The 3rd Street Youth Center and Clinic is looking for a seasoned professional to serve as its Deputy Director as it expands and deepens its impact. For the incoming Deputy Director, the next several years at 3rd Street Youth Center and Clinic will present a rewarding leadership opportunity in an organization that has built upon its resilience, innovation, and integrity as well as a commitment to diversity and equity.

Ideal Candidate

You are a strategic and inspirational leader with a demonstrated commitment to equity who will continue to inspire, advocate, and innovate to achieve our vision. You should be a confident leader, effective communicator, fiscally and politically savvy. You feel comfortable partnering with the Executive Director to lead an organization that values integrity and collaboration and embraces the diversity of the community we serve. This might include your personal experience within a low-income or immigrant community or experience working for organizations that have an equity focus. This is a full-time, exempt position based in the Bayview Hunters Point area of San Francisco.

Requirements

Strong candidates will possess many of the following education, skills, and experience:

  • Master’s Degree in social services and/or nonprofit management or related field
  • Senior management in a comparable nonprofit or public sector organization
  • A proven track record at leading sustainable growth and managing change
  • Demonstrated capacity to build alliances and sustain collaborative relationships with organizations and communities with diverse cultural, economic, and political needs and perspectives
  • The ability to supervise, manage, retain, empower a diverse staff that reflects the communities we serve, as well as maintain a high level of engagement that effectively utilizes their talents.
  • Exceptional communication skills including meeting facilitation, consensus building, speaking, writing

In addition, candidates will need to:

  • Effectively utilize information technology and database software.
  • Work occasional nights and weekends as needed to support site operations and community events
    Provide their own car, proof of insurance, and a valid CA driver’s license.
  • Pass a criminal background check.

This position is full-time with an annual salary starting at $120,000 and negotiable commensurate with experience, plus a benefits package including medical, dental, vacation, holiday, retirement, professional development, and more!

3rd Street is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified candidates with arrest and conviction records.

Start date: As soon as possible
Application Review Beginning: April 1, 2021
Deadline for applications: Ongoing until position is filled

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3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. The TAY Housing Navigator- Case Manager will provide comprehensive case management to TAY youth placed into housing via San Francisco’s Rising Up initiative.

IMPORTANT POSITION DETAILS & COMPENSATION

This is a 40-hr FTE exempt position. Spanish-speaking candidates are encouraged to apply. The salary maximum is $60,000, DOE, with a competitive benefits package.

PRIMARY RESPONSIBILITIES

  • Individual case management & oversight to TAY referred from the Coordinated Entry System, including twice-monthly home visits.
  • Conduct Youth Coordinated Entry intake and assessment; trauma screening
  • Resource brokerage and referral as needed
  • Case coordination and advocacy within the agency and with other CBO’s
  • Data collection and case notes entered into all appropriate databases.
  • Support other Housing Department staff with case management for young people, if needed
  • Designing individual support & transition plan with youth including independent living skills and income stability.
  • Attend community, city, & regional housing meetings
  • Support for staff & youth in 3rd Street programming as needed

CHARACTERISTICS

  • Upbeat attitude
  • Exceptional organizational skills with reliability and consistency in work performance
  • Flexibility with a team player mentality
  • Ability to work with minimal to moderate supervision
  • An extreme focus on good judgment with a proactive approach to problem-solving
  • Ability to maintain a professional demeanor with great interpersonal and communication skills
  • Ability to multi-task with the capacity to learn quickly and integrate efficiently
  • Ability to connect with our youth

PROFESSIONAL PERFORMANCE

  • Maintain professional standards of performance, demeanor, and appearance at all times
  • Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description
  • Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
  • Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
  • Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
  • Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
  • Maintaining the strictest of confidentiality.
  • Ability to work with a diverse staff and excel in a multicultural environment.

Requirements

Skills and Abilities

  • Proficient in Google Suite.
  • Ability to multi-task and efficiently manage priority action items.
  • Experience in using the ONE System preferred
  • Spanish-speaking candidates are encouraged to apply.

Qualifications

  • Bachelors in related field OR equivalent work
  • 2-3 years of experience working with high-risk and homeless youth.
  • Ability to notice symptoms of use and abuse, recovery, and treatment philosophies.
  • Ability to provide substance abuse counseling.
  • Working knowledge of issues facing youth.
  • Bilingual Spanish a plus.
  • Must be a self-starter with excellent follow-through skills.
  • Valid California Driver’s License and clean driving record required. Must also have daily access to a car.
  • Must also have the ability to work with homeless youth and with diverse staff, clients, and volunteers.
  • Experience with US Department of Housing and Urban Development (HUD) programs a plus
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The 3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. We are currently seeking a Youth Access Point Case Manager to provide problem-solving to youth who are experiencing homelessness and housing assessment for youth who are the most vulnerable.

IMPORTANT POSITION DETAILS & COMPENSATION

This is a full-time (40 hrs per week), exempt position. Spanish-speaking candidates are encouraged to apply. The salary maximum is $60,000, DOE, with a competitive benefits package.

PRIMARY RESPONSIBILITIES

  • Youth Coordinated Entry intake and assessment; trauma screening
  • In accordance with protocol, offer problem-solving assistance for immediate housing solutions
  • Resource brokerage and referral as needed
  • Case coordination and advocacy within the agency and with other CBO’s
  • Follow up and aftercare and recordkeeping in assigned database
  • Meeting with rehoused clients twice a month or as needed
  • Support Rapid Rehousing Coordinator in all aspects of HomePoint (3rd Street’s Rapid Rehousing program)
  • Develop and implement policies for 3rd St’s Youth Access Point, including designing & maintaining the YCE office, providing immediate support to youth (hygiene supplies, food, etc.)
  • Designing individual support & transition plan with youth
  • Attend community, city, & regional housing meetings
  • Support for staff & youth in 3rd Street programming as needed

CHARACTERISTICS

  • Upbeat attitude
  • Exceptional organizational skills with reliability and consistency in work performance
  • Flexibility with a team player mentality
  • Ability to work with minimal to moderate supervision
  • An extreme focus on good judgment with a proactive approach to problem-solving
  • Ability to maintain a professional demeanor with great interpersonal and communication skills
  • Ability to multi-task with the capacity to learn quickly and integrate efficiently
  • Ability to connect with our youth

PROFESSIONAL PERFORMANCE

  • Maintain professional standards of performance, demeanor, and appearance at all times
  • Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description
  • Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
  • Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
  • Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
  • Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
  • Maintaining the strictest of confidentiality.
  • Ability to work with a diverse staff and excel in a multicultural environment.

Requirements

SKILLS AND ABILITIES

  • Proficient in Google Suite
  • Ability to multi-task and efficiently manage priority action items
  • Experience in using the ONE System preferred
  • Spanish speaking candidates are encouraged to apply

QUALIFICATIONS

  • Bachelors in related field OR equivalent work
  • 2-3 years of experience working with high-risk and homeless youth.
  • Ability to notice symptoms of use and abuse, recovery, and treatment philosophies.
  • Ability to provide substance abuse counseling.
  • Working knowledge of issues facing youth.
  • Bilingual Spanish a plus.
  • Must be a self-starter with excellent follow-through skills.
  • Valid California Driver’s License and clean driving record required. Must also have daily access to a car.
  • Must also have the ability to work with homeless youth and with diverse staff, clients, and volunteers.
  • Experience with US Department of Housing and Urban Development (HUD) programs a plus
APPLY

Employment Type: Full-time, Non-exempt
Salary: $20.00-$24.00 per hour, DOE
Deadline to Apply: Open Until Filled

3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city’s few Youth Access Points.

In an exciting new venture, 3rd Street has partnered with Success Centers to operate the Lower Polk Transition Age Navigation Center located at 888 Post Street. The Navigation Center provides a safe and affirming place for TAY and services to stabilize and achieve their housing goals. The Navigation Center systems of support work in concert to assist TAY residents with public benefits, health services, problem-solving, and housing, as available. The Navigation Center model is a low barrier, harm reduction model.

Position Overview

The Program Monitor is responsible for monitoring the activities of residents of the shelter/center and ensuring compliance with program rules and expectations. He/she is also responsible for ensuring the safety of residents and the security and sanitation of the program.

Knowledge, Skills, and Abilities

  • Ability to ensure a safe, secure, and efficient facility and program 24 hours a day.
  • Ability to ensure the safety of clients and staff in fire and other emergencies.
  • Ability to ensure clients’ compliance with agency policy and rules.
  • Ability to encourage the client’s successful move to stable housing.

Job Duties

Specific responsibilities include:

  • Assist clients, within limits, in processing issues and problem-solving.
  • Monitor medication and consumption log in accordance with the medication policy of the program.
  • Consult with direct supervisor or supervisor on-duty regarding client’s personal
    needs, behavior, and service planning.
  • Check for contraband in the facility through general observation, room or package/purse searches per the search, contraband, and weapons protocols.
  • Follow breathalyzer/urinalysis policy as necessary.
  • Supervise program activities and other programming for clients.
  • Attend staff meetings and training as directed.
  • Maintain visitor protocol and follow daily log procedures.
  • Follow appropriate critical incident protocol and accompanying documentation.
  • Maintain a comprehensive and accurate written record of events that occur during shifts, as well as thorough incident reports.
  • Maintain client sign-in/out log as well as all other logbooks and records.
  • Collect data using the agency database.
  • Conduct periodic inspections of the facility and grounds through periodic rounds to ensure the security of the facility.
  • Enforce periodic fire drills and perform other safety duties as directed to ensure the safety of clients, including implementing emergency evacuation protocol.
  • Answer telephone and route calls or messages to appropriate staff. Respond to in-person and telephone inquiries from the public.
  • Weekend work required.
  • Perform other duties assigned.

Requirements

Qualifications

  • Effective Communication skills.
  • Previous experience a plus, but not required.

Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be able to access and navigate all areas of the agency.
  • Must be able to lift up to 35 pounds at times.
  • May be required work in excessive heat and cold in association with the kitchen environment.
APPLY

San Francisco, CA

3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city’s few Youth Access Points.

In an exciting new venture, 3rd Street has partnered with Success Centers to operate the Lower Polk Transition Age Navigation Center located at 700 Hyde Street. The Navigation Center provides a safe and affirming place for TAY and services to stabilize and achieve their housing goals. The Navigation Center systems of support work in concert to assist TAY residents with public benefits, health services, problem-solving, and housing, as available. The Navigation Center model is a low barrier, harm reduction model.

Summary of Position

The Site Manager is a key position and is responsible for running and operationalizing the 3rd Street TAY Navigation Center. This position provides direct supervision to supervisors and indirect staff supervision. The Site Manager is a leadership position responsible for overall operations, staff management, and delivery of services while ensuring adherence to Navigation Center policies.

Primary Responsibilities

  • Oversight of daily operations of the Navigation Center.
  • Ensure quality provision of all direct services. Maintain focus on client needs, client satisfaction, and a results-driven approach.
  • Promptly and effectively address critical and emergency situations. Use problem-solving for difficult issues and situations.
  • Motivate staff by providing leadership, guidance, and constructive feedback.
  • Oversee and implement the policies and procedures of the Navigation Center.
  • Ensure that the shelter training manual is adhered to and understood by all staff.
  • Supervise key staff including setting performance goals, monitoring performance, and resolving problems.
  • Ensure consistent provision of all services including the One Entry System.
  • Maintain and compile statistical data for reports.
  • Screen, interview, hire, and orient new employees.
  • Lead Navigation Center staff meetings and communicate essential information from upper management.
  • Participate in appropriate ongoing staff development and training.
  • Oversee all facilities, including maintenance and upkeep staff.
  • Work evening and weekend shifts to meet program needs.
  • Perform other appropriate duties as assigned.

Requirements

MINIMUM QUALIFICATIONS:

  • Two years of experience working with the diversity of the homeless population, particularly with unhoused persons living on the streets of San Francisco.
  • Prior work experience with homelessness issues, preferably in shelter management and/or direct services.
  • Minimum of two years supervisory experience.
  • Demonstrated leadership skills.
  • Strong organizational and communication skills.
  • Ability to manage conflict and resolve problems.
  • Knowledge of community agencies and networking.
  • Ability to de-escalate crisis situations and make decisions under pressure.
  • Sensitivity to the needs of diverse ethnic and cultural populations.
  • Ability to maintain professional boundaries with staff, volunteers, and clients.
  • Growth-oriented team player.
  • Complies with and supports the overall mission, core values, and vision of 3rd Street Youth Center & Clinic

Preferred Qualifications

  • BA/BS degree in Social Services, Business Management, or related field.
  • Bilingual Spanish preferred.
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